PHONE - HOW TO FORWARD CALLS TO VOICEMAIL IN TEAMS
PURPOSE
This document will outline the steps to be taken to forward calls in Microsoft Teams.
PROCESS
Computer
- In Microsoft Teams, click three dots next to your profile picture and select Settings.
- Select the option Forward my calls. Then, select New number or contact.
- Enter the number to forward to and it will be saved automatically. Your calls will now be forwarded.
Phone
- In the Microsoft Teams app, click your profile picture and select Settings.
- Turn on Call forwarding and click Forward to.
- Enter the number to forward to and it will be saved automatically. Your calls will now be forwarded.
HISTORY
Issue Date
Updated by
Revisions
2023-12-14
Yolanda Terrazas-Franco
Format updated and grammar mistakes fixed.