PHONE - HOW TO SETUP VOICEMAIL IN TEAMS
PURPOSE
This document will outline the steps to be taken when setting up voicemail greeting in Microsoft Teams.
PROCESS
- Open Microsoft Teams and click Calls.
- Click the drop-down arrow next to Don’t Forward on the bottom left and click More Settings.
- Under Voicemail, click Configure voicemail.
- Then, click Record a greeting.
- The voicemail dial pad will open.
- Press 2 to open the Greeting Menu.
- Press 1 to start recording the greeting.
- Press # to finish recording the greeting.
Microsoft Teams will play the recorded greeting. Press one of the numbers to do the following:
- Press 1: To accept the recording.
- Press 2: To re-record.
- Press 3: To use the default greeting.
- Press the * key: To cancel the process.
To complete the process, press Leave or press the * key.
HISTORY
Issue Date
Updated by
Revisions
2022-10-13
Andrew Poskey
Document created.
2023-11-15
Andrew Poskey
Formatting updated.
2023-12-14
Yolanda Terrazas-Franco
Format updated and grammar mistakes fixed.