PHONE - HOW TO POWER CYCLE A STORE PHONE
PURPOSE
This document explains how to power cycle (reset) a Panasonic cordless phone and a Polycom VVX411.
PROCESS
Panasonic Cordless Phone
The bottom of the KX-TGP600 base will have an ethernet cable plugged into it. In picture below, it is the one that is going to the Hub.
Unplug it. The status light will turn off.
Wait for 60 seconds, then plug it back in.-
NOTE: There should be only one cable that is plugged into the base. The additional cable in the picture is an optional power adapter cable
Polycom VVX411
Unplug the Ethernet cable going to the phone. In the picture below, it is the cable that is going to the network port.
Wait 60 seconds, then plug it back in.
-
NOTE: There should only be one cable going to the phone. The other cables in the picture are optional.
- But be aware that there are two Ethernet ports on the phone. Make sure to plug the cable back into the network port