How to setup a laptop computer

PURPOSE

This document explains how to set up a Surface computer. When you receive a new or replacement Surface computer, follow this guide to complete the checklist below:

Set Up Monitors and Dock Station (remote HQ employees only)
Log In to Your Computer
Change Monitor Display Settings
Change Default Apps
Install Mister Fonts
Customize Your Outlook Signature
Install Applications: Airtame, Zoom, and Microsoft Teams

PROCESS

Prepare For Your Replacement Computer

If you are getting a replacement computer, follow the instructions in the Backing Up Your Information document.
You may want to take a picture of your settings (mouse, shortcuts, etc.) or desktop layout to reference when setting up your new computer.

Setup Monitors and Dock Station

NOTE: This section is for remote HQ employees only.

Take the monitors out of the packaging and check for any damage. Make sure that the following parts are included:
- Stand (packaged with the monitor)
- Power cable (packaged with the monitor)
- Display cables (do not use the factory-supplied cables, use the cables shipped with the Mister equipment)
Lay the monitor on a flat surface.
Locate the two pieces pictured below and assemble the monitor stand.
Slide the monitor stand into the monitor.
Locate the power cable (left) and the display cable (right).
Insert the power cable (left) and display cable (right) into the monitor.
Unbox the Surface Dock 2, check for damage, ensure all parts are included:
Reference the photo below of the dock when plugging in cords.
Plug the power supply into the dock.
Plug the power cord into the power supply and plug the other end into an outlet.
Plug the display cable into your monitor. Plug the other end into the dock.
Unbox your computer and check for damage. Plug the Surface connect cable into your computer.

Login To Your Computer

Press the power button on the keyboard.
Click the Wi-Fi button and select “MCW” (or your home Wi-Fi).
After connecting to the Wi-Fi, click “Other User”.
Enter your email address and password to finish logging in.

Change Monitor Display Settings

Open the Start menu and select “Settings” or enter “Settings” in the search bar.
Click “System”.
In the “Display” section, click “Identify” to see which number each monitor is.
Under “Rearrange your displays”, drag and drop each display to match the physical layout of the monitors. Click “Apply” to save the settings.

Change Default Apps

Enter “Default apps” in the search bar. Click “Default apps”.
Click the icon under “Email” and choose “Outlook”.
Click the icon under “Web browser” and choose “Google Chrome”.

Install Mister Fonts

NOTE: Be sure to use the Solitaire MVB Pro font when creating documents for Mister.

Open the “Downloadable Font Files” folder.
Open your “Downloads” folder. Right-click the .zip folder you downloaded and select “Extract All…”.
Click the Extract button.
When the folder with the fonts opens, select and copy all the fonts.
Open the File Explorer app by clicking the folder icon.
Navigate to the “Fonts” folder by searching “C:\Windows\Fonts”. Alternatively, you can follow this path: “This PC” > “Local Disk (C:)” > “Windows” > “Fonts”.
Paste the copied files into the “Fonts” folder.

Customize Your Outlook Signature

Follow the instructions in the Email Signature Guidelines document.

Install Applications

Airtame

Navigate to Airtame and download the Airtame app for Windows.
Double-click the executable file to run it.
An AutoElevate request will be sent to Mister IT. Once it is approved, a Windows Security Alert popup will appear. Select “Private networks” and click “Allow access”.

Zoom

Navigate to Zoom to download the desktop client. Click “Download”.
Double-click the executable file to run it.
Click “Done”.
Sign up or sign in to Zoom to begin using it.
Some vendors use Zoom for meetings. Mister does not provide an enterprise account. You will need to use your personal Zoom credentials.

Microsoft Teams

Navigate to Microsoft Teams. Click “Download Teams” under “Teams for work or school”.
Double-click the executable file to run it.
Install Microsoft Teams and log in.
Save the custom background images from the Document Library to your computer.
In Teams, click “More” and select “Effects and avatars”.
Click “Add new” and select a background imaged saved in step 4.
Select your background image and click “Apply”.