INTERNET - HOW TO TROUBLESHOOT SLOW OR DOWN INTERNET

You need to troubleshoot your computer because you cannot access internet or web browsing is too slow.

Reset Internet Explorer (IE) back to default settings and clear web browsing temporary internet files.

Open IE and click on tools
Select Internet Options
Click on the advanced tab
Select Reset
Check the box next to "Delete Personal Settings" to delete temporary internet files.
- NOTE: You will not lose your favorites.
Close and reopen IE and try again
Clear web browser cache and cookies
- Guide: INTERNET - HOW TO CLEAR WEBBROWSER CACHE AND COOKIES
If you have another web browser installed (such as Mozilla Firefox or Google Chrome), try using those to see if you can browse the web.
Open and use Outlook to send or receive emails.
Restart your computer.
If at home try restarting your Internet Provider Modem.
If the problem persists contact Mister IT to continue to troubleshoot.