How to check/add WIFI connections

PURPOSE

This is article will show end users on how to verify the WIFI SSID and if needed add WIFI to their MCW device.

PROCESS

Ensure Wi-Fi is Enabled on Your Device
1. Laptop or Desktop (Windows):
  - Click on the Wi-Fi icon in the system tray at the bottom right corner of the screen (near the clock).
  - If the icon shows an airplane mode symbol or is grayed out, make sure that Wi-Fi is turned on. If it's off, click the icon and toggle the Wi-Fi option on.
2. Laptop or Desktop (Mac):
  - Click on the Wi-Fi icon at the top right corner of the screen (next to the clock).
  - If the icon is grayed out or shows "Wi-Fi: Off," click it and select Turn Wi-Fi On.
3. Smartphone (iPhone/iPad):
  - Open the Settings app.
  - Tap on Wi-Fi and make sure the toggle switch is turned on (green).
4. Smartphone (Android):
  - Open the Settings app.
  - Tap on Network & Internet or Wi-Fi.
  - Make sure the toggle switch is turned on for Wi-Fi.
Check Available Wi-Fi Networks
1. Laptop or Desktop (Windows):
  - Click on the Wi-Fi icon in the system tray.
  - A list of available Wi-Fi networks will appear. Look for the network name (SSID) you want to connect to.
2. Laptop or Desktop (Mac):
  - Click on the Wi-Fi icon in the top-right corner.
  - A drop-down menu will show the available networks. Select the one you want.
3. Smartphone (iPhone/iPad):
  - Open the Wi-Fi settings in Settings.
  - A list of available networks will be displayed. Tap on the network name you want to connect to.
4. Smartphone (Android):
  - Open Settings and go to Wi-Fi or Network & Internet.
  - You’ll see a list of available networks. Tap on the one you wish to connect to.
Connect to a Wi-Fi Network
1. Laptop or Desktop (Windows):
  - Click on the network you want to connect to in the list of available networks.
  - If it’s a secured network, a box will appear asking for the Wi-Fi password.
  - Enter the password and click Next to connect.
2. Laptop or Desktop (Mac):
  - Click on the network name from the list of available networks.
  - If prompted, enter the Wi-Fi password and click Join.
3. Smartphone (iPhone/iPad):
  - Tap on the network you want to join.
  - If the network is secured, you'll be prompted to enter the Wi-Fi password.
  - After entering the password, tap Join.
4. Smartphone (Android):
  - Tap on the network name.
  - If it’s a secured network, you'll need to enter the Wi-Fi password.
  - Tap Connect once the password is entered.
Confirm Connection
1. Laptop or Desktop (Windows):
  - After entering the password, you should see a message confirming you are connected.
  - The Wi-Fi icon in the system tray will display full bars to indicate a strong connection.
2. Laptop or Desktop (Mac):
  - After joining the network, the Wi-Fi icon will show solid bars, confirming that you’re connected.
3. Smartphone (iPhone/iPad):
  - When connected, the Wi-Fi symbol at the top of the screen will appear with full bars.
4. Smartphone (Android):
  - Once connected, the Wi-Fi icon at the top of the screen will show the network signal strength.

Troubleshooting Tips:

Wrong Password:
- If you enter the wrong password, the device will either ask you to re-enter the password or show an error message.
No Networks Found:
- Ensure that your device's Wi-Fi is enabled, and check if the router is working properly.
- Try restarting the router or moving closer to it.

All MCW Wifi Secure Network passwords are available from Mister IT.

HISTORY

Revision Date Revised By Revisions 1/14/2025 Donald Bergman Document Created 1/14/2025 Andrew Poskey Formatting Updated